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Holiday Inn - Rayong City Centre

Holiday Inn & Suites Rayong City Centre

Kimpton Fitzroy - London Hotel

Kimpton Fitzroy London

Crowne Plaza Belfast

Crowne Plaza Belfast

Working collaboratively with our development partners and owners is fundamental to our success. At every stage of the hotel life-cycle, IHG offers support and systems to ensure the project progresses smoothly; from initial development through to on-going operations. This maximises owner return on investment and drives IHG and our brands into market leading positions.
Holiday Inn Express Dubai Festival City

Holiday Inn Express Dubai Festival City

Working on Your Vision

Based across the region with in-depth knowledge of their respective markets, the multi-lingual development team is committed to fostering long-term relationships with the right partners and assess each and every opportunity to ensure every IHG-branded hotel has the potential to succeed in its chosen location.
The experienced investment analysis team will carry out market-based assessments, provide analysis of local demand generators, recommend facilities in line with the brand which will best maximise the potential of your hotel based on the site particulars.
We recognise that no two hotel development agreements are the same and we will work with you to secure the most suitable contract arrangement for your hotel, whether it is a franchise or a management contract.

We also recognise that time is often of the essence to secure land, buildings, permissions and finance, so our legal team has developed a pragmatic and flexible process to support getting the deal done, while ensuring that the right policies, procedures and controls are in place, to protect your multi-million dollar investment.
InterContinental Fujairah Resort

InterContinental Fujairah Resort

Optimising Your Asset

We understand that design is key to creating great spaces that your guests will love. Our Hotel Lifecycle & Growth team is made up of in-region design and construction specialists with global experience through all stages of hotel and resort development and asset lifecycle dedicated to delivering exactly that. We partner with you to optimise your investment via our technical services inspiring and informing the delivery of best in class hotel design, relevant to the local market and our guests. Our experience reduces your risk.
IHG’s Hotel Opening Manager (HOM) tool is used by our corporate and on-property hotel teams to track and communicate the progress of more than 2,000 tasks required to successfully open your hotel.
For your hotel to be successful, you need a talented team who can bring the IHG brands to life. IHG’s strong employer brand, as evidenced by the company being recognised as an AON Best Employer, attracts the best candidates, while our People Tools help you hire them.

IHG provides all the training your staff needs to deliver a great guest experience and keep them involved in the business. Through our experience managing over 5,500 hotels globally, we know exactly how to train each and every new hotel employee in IHG’s operating standards and systems, to deliver a BrandHearted service to your guests, and maximise commercial performance.

Long before you open, your hotel will be visible on various booking channels and begin taking reservations, ensuring maximum business from the day that you open your doors. Once the hotel has opened, we will work closely with you to boost sales and marketing activities, stablise and maximise performance as quickly as possible.
InterContinental Hanoi Westlake

InterContinental Hanoi Westlake

Driving Your Performance

Moving away from a traditional hierarchy operating model, IHG is spearheading a new organisational approach that focuses on enabling and empowering our powerhouse regions in key markets with well-resourced multi-functional leadership teams.

Europe, Middle East, Asia and Africa has been segmented in four geographic business units, each offering a full complement of locally-based support to drive results for your hotel, including:

  • Development
  • Hotel Lifecycle & Growth
  • Operations
  • Commercial
  • Marketing
  • Human Resources
  • Finance
These business units will only be strengthened with benefits expected for you, our owners, in terms of deeper owner/operation interaction as well as optimised performance at a hotel level through an up weighing of talent in regions, quicker decision making and faster reactions to changing market conditions

Our development team is situated in leading markets to cover and stimulate growth for different regions.

Meet the team